Human error is the cause of most pharmaceutical manufacturing failures, according to Martin Boisvert. The traditional approach has been to pass as much of the operation as possible on to machines and computers, which tend to be more reliable. New advances in workflow software, however, now make human actions more reliable by guiding them in implementing standard procedures. This combines machine-like efficiency and accuracy with the flexibility of human operation.
This is the basis of an article published on Pharmaceutical Online. Here is an extract: “Workflow software ensures that, in response to a designated event, operators have at hand all information necessary to perform time-critical interventions that might be necessary to carry out stored maintenance sequences, error correction protocols or other standardized procedures. For any given problem, workflow assures that the right people, have the right information, at the right time.”
Posted by Dr. Tim Sandle